:: Cleartel ::

Privacy Policy

We may make available shorter or machine-readable versions of this Privacy Policy. These additional policies are intended only as summaries of this complete Privacy Policy. This Policy applies to customers who purchase and use our services and products in the United States. Collection, use, disclosure, and protection of personal information may be subject to different regulation outside the United States.

We have a long-standing policy of protecting customer privacy. We believe that you should know what information we collect from you, as well as how that information is used, disclosed, and protected. We have created this policy statement (the "Policy") to explain our privacy practices and policies.

We will not sell or disclose your personal information to unaffiliated third parties without your consent except as otherwise provided in this Policy. We may use information about who you are, where and when you browse on the Web, where your service is located, and how you use our service to provide you better service and enrich your user experience.

Cleartel will revise and update this Policy as it deems appropriate, including, for example, if our practices change or if changes in the law so require. You should refer back to this page for the latest information.

CLEARTEL COMMUNICATIONS, INC. PRIVACY POLICY

We have created the Cleartel Communications, Inc. (“Cleartel”) Privacy Policy (the "Policy") to explain our privacy practices. When you use any Cleartel product or service, you should understand when and how personal information is collected, used, disclosed and protected. We will not sell or disclose information to unaffiliated third parties without your consent except as otherwise provided in this Policy. We may use information about who you are, where and when you browse on the Web, where your wireless device is located, and how you use our network to provide you better service and enrich your user experience when you sign up or use any of our products or services. Cleartel will revise and update this Policy if our practices change or if changes in the law so require.

Information Collected About You

We collect a variety of personal information about users of our products or services. Personal information is information that can be directly associated with a specific person or entity, such as a name, address, telephone number, e-mail address, or information about activities directly linked to that person.

Our definition of personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of services or customers from which individual customer identities have been removed. For example, we could prepare a report that indicates that a certain number of our customers always use their phones at a certain time of day. Aggregate data helps us understand trends and customer needs so that we can better consider new services or tailor existing services to customer desires. The aggregate data also might be purchased by or shared with a third party, for example, one interested in locating a business in a particular part of town.

Here are the types of personal and other information we collect. You should refer to the rest of this Policy to see how we use, disclose, and protect that information:

* Information You Give Us : We collect information you give us when you purchase or use our services. For example, you may provide us a billing address and credit information, including your social security number or business identifier, when signing up for service. You might not have thought about it this way, but the numbers dialed from your phone to make a call are an example of information you give us and that we collect and use so we can bill you appropriately and investigate fraudulent usage.

* Automatically Collected Information : We automatically receive certain types of information whenever you interact with us. For example, when you visit the Cleartel Web site, our systems automatically collect your IP address and the type of browser you use.

* Information from Other Sources : We may obtain information about you from outside sources and add it to or combine it with your account information. For example, we may receive credit information for purposes of initiating service. We also may use commercially available demographic and marketing information from third parties to help us better serve you or inform you about products or services that we think will be of interest to you

We may also purchase e-mail lists from third parties for advertising purposes. We only purchase lists of individuals who have allowed third-party use of their e-mail address for marketing purposes. If you have previously requested to participate in an e-mail advertising program, the information we receive may include your name, information on previous transactions, or any other personal information you have provided.

Cleartel recognizes that parents often purchase our products and services for family use, including for use by minors. Any information collected from such usage will appear to be the personal information of the actual subscriber to the service, and will be treated as such under this Policy. If we make available offers and products online where a child informs us that he or she is under the age of 13, we will ask a parent to confirm his/her consent in advance of further collection, use or disclosure of personal information from that child.

In a Business Agreement, our customer is a business or other entity purchasing service for employees or other authorized users. If you receive certain benefits through a business or government customer's agreement with us, this Policy will generally govern your personal information. However, if you receive service where a business or government entity pays us for your account or is otherwise liable to Cleartel for the charges (for example, as a guarantor if you fail to pay), we may share your account information with that entity. If you receive certain benefits tied to a Business Agreement, but you are liable for your own charges, then we may share enough account information with that entity to verify your continuing eligibility for those benefits. Please contact us if you have any questions about who is the liable party on your bill.

Children's Online Privacy Protection Act

If we make available offers and products online where an individual informs us that he or she is under the age of 18, we will ask a parent to confirm his/her consent in advance of further collection, use or disclosure of personal information from that child. You should be aware, however, that services purchased for family use may be used by minors without the knowledge of Cleartel. If that happens, any information collected from the usage will appear to be the personal information of the actual adult subscriber and treated as such under this Policy.

Use of Personal Information

* Internal Use. In general, we use personal information to serve our customers, to enhance and extend our customer relationship, and to enable our customers to take maximum advantage of products and services we think they would enjoy. For example, by understanding how you use our Web site, we are able to customize and personalize your experience. More specifically, we use personal information for billing purposes, to provide services or complete transactions you have requested, to anticipate and resolve problems with your services, and to create and inform you of products or services from Cleartel or others that better meet your needs. While you may choose not to receive marketing information from us, you will continue to receive invoices, customer service-related notifications, and other similar information from us electronically or otherwise.

* Third-Party Use. You should review the following section to understand when Cleartel discloses personal information to third parties.

Disclosure of Personal Information

Information about our customers is one of our most important business assets, and therefore we strive to protect it and keep it confidential. We do not sell personal information to third parties without your consent. When and what types of information Cleartel discloses depends on the service and in some cases the choices you have made.

Cleartel will not disclose personal information other than in accordance with this Policy. In general, that means that you must consent to the disclosure in advance. Depending on the service, we may obtain your consent in a number of ways, including:

* In writing;

* Verbally;

* Online by clicking a button;

* Through the use of a dialing string or button on a wireless device or handset; or

* At the time of initiation of a particular service offering, when your consent is part of the required terms and conditions to use that service.

For example, your consent to disclose personal information can be implied simply by the nature of your request, such as when you ask us to deliver an e-mail or short message to another person. Your return address is disclosed as part of the service and your consent to do so implied by your use of the service. To determine how personal information may be disclosed as part of a particular service, you should review the terms and conditions of use for that service.

We share personal information with third parties as necessary to complete a transaction, perform a service on our behalf (such as enhancing our ability to serve you better), or perform a service that you have requested. When the third party acts solely on our behalf, Cleartel does not allow them to use your information for other purposes. For example, our vendors process and print your billing statement on our behalf. They can only use the personal information we give them to produce the billing statement.

Aside from our services, however, you may also want to take advantage of services and products offered by other companies utilizing our service. In those cases, you will be providing information to those companies, and information about you received by those third parties will be governed by their privacy policies, not this Policy. For example, if you purchase something using our Internet service, you will be disclosing personal information directly to the company facilitating the transaction, a merchant bank and the merchant. Whenever third parties have a role in any such transaction, you should review their privacy policies as well.

From time to time you may be able to participate in promotions we sponsor. Except as explained otherwise in the rules for a particular contest, giveaway, or promotion, any personal information you provide will be used in accordance with this Policy.

In addition, from time to time you may be able to participate in our surveys to help us improve our offerings and services. Except as explained otherwise in the survey, any personal information so collected will be used for our internal purposes.

Under federal law, you have a right, and we have a duty, to protect the confidentiality of information about your telephone usage, the services you buy from us, who you call, and the location of your device on our network when you make a voice call. This information is sometimes referred to as "Customer Proprietary Network Information," or "CPNI." We share CPNI and other personal information about you with our subsidiaries, Now Communications, Telecon Communications, Prime Communication Systems, and Cleartel Telecommunications, that provide the services to which you also subscribe. Before sharing CPNI in any other way, we will first notify you of your rights under the law, describe how we intend to use the CPNI, and give you an opportunity to opt out of such usage (or, when required by law, to opt in).

e-Pay Services: Customers who use our e-Pay services to purchase services with their credit card or debit card should review our Supplemental Privacy Notice to learn about our policies and practices for the treatment of personal information about you that is collected through your use of the e-Pay services.

Business Transfers: Information about our users, including personal information, may be disclosed as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which personal information would be transferred as one of the business assets of the company.

Protection of Cleartel and Others: We release personal information when we believe release is appropriate to comply with the law or in good faith reliance on legal process (e.g., court orders, subpoenas, E911 information, etc.); enforce or apply our customer agreements; initiate, render, bill, and collect for services; protect our rights or property, or protect users of those services and other carriers from fraudulent, abusive, or unlawful use of, or subscription to, such services; facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications, or justifies disclosure of records, to a governmental entity without delay.

Cleartel Use of Cookies

Cookies are small files placed on your computer's hard drive by a Web site when you visit. These files identify your computer and record your preferences and other data about your visit so that when you return to the site, the site knows who you are and can personalize your visit. For example, cookies enable a Web site shopping cart to function so that you only have to check out once. Consequently, cookies are often tied to the use of personally identifiable information while using our site, and some functionality may be lost if you choose not to accept the use of cookies.

In general, we use cookies to collect information so that we can determine how to improve our site by seeing which areas, features and products are most popular; to personalize the site and make recommendations based on products you have liked in the past as well as to improve the site experience; and to complete transactions you have requested. Advertisers that serve ads on our site may also use their own cookies. Such outside cookies are governed by the privacy policies of the entities placing the ads, and are not subject to this Policy.

We also use a session-based cookie that maintains a user's session for continuity of navigation while viewing the site. After closing the browser the session cookie simply terminates.

Cleartel Placement of Banner Ads on Other Web Sites

C leartel may use third-party advertising companies to place advertisements about our products and services on other Web sites. The advertising companies may use cookies and other technology such as Web beacons or tagging to measure the effectiveness of our ads. To measure advertising effectiveness and offer selective ad content, the advertising companies may use anonymous information about your visits to our and other Web sites. But the advertising companies use an anonymous number to identify you, NOT your name, address, phone number, e-mail address, or anything that personally identifies you. The use of such cookies is subject to the advertising company's privacy policy, not the Policy of Cleartel.

Receipt of Marketing Messages from Third Parties

If you have an e-mail account with Cleartel, this service is subject to unsolicited messages as any other e-mail service.

It is unlawful for a party to make an unsolicited telemarketing call to you if you have registered with the proper state and/or federal authorities to prevent your receipt of such calls. You should report any such unsolicited calls to the appropriate authorities.

Network and Information Security

We maintain a variety of physical, electronic, and procedural safeguards to guard your personal information. For example, we use accepted tools and techniques to protect against unauthorized access to our systems. Also, we grant access to personal information about you to employees and contractors who need to know that information to provide products or services to you. In addition, we work to protect the security of your personal information when you are ordering new service via the Cleartel Web site by using well-known Internet encryption technologies like Secure Sockets Layer (SSL). We also use encryption technologies to protect your account information when you are viewing your bill on our Web site. You should be aware that Cleartel has no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services.

An important part of protecting the security of personal information is your own effort to protect against unauthorized access to your user name and password to your computer. Also, be sure to sign off when finished using a shared computer and always log out of any site after viewing personal account information.

Accuracy of Personal Information in Your Account

You can review the accuracy of the personal information in your account records by contacting Customer Service at 1-888-389-1400.

Updating this Policy

Cleartel will revise or update this Policy as it deems appropriate, including for example, if our practices change, as we change existing or add new services, as we develop better ways to inform you of products we think will be of interest, or if the law so requires. You should refer back to this page often for the latest information and the effective date of any changes.

If, however, users' personally identifiable information will be used in a manner materially different from that stated at the time of collection, we will notify users via posting on this page for 30 days before the material change is made. Users will have a choice as to whether or not their information will be used in this materially different manner.

Cleartel is committed to the policies set forth in this Policy.

If you have any questions, comments or concerns about this Policy, or your Cleartel service, you can call a customer service representative at 1-888-389-1400.

e-Pay Supplemental Privacy Notice

This Notice (the "Notice") is provided to you by Cleartel Communications and its payment processor, __________ (collectively referred to as "We," "Us" and "Our") for the services each provides to you as part of e-Pay Services. This Notice describes our policies and practices for the treatment of personal information about you that is collected through your use of the e-Pay Services.

Cleartel has a privacy policy that applies to all of its services, including the e-Pay Services. You should also review that privacy policy for additional description of our information practices. If you receive other financial products or services from __________or any of its affiliates, different privacy policies will apply to information obtained in connection with those products and services.

Personal Information Collected By Us

In connection with the e-Pay Services, we collect the following categories of personal information:

Registration Information: We may collect personal information from you during the registration process, including: (i) your name and your mailing and email addresses, (ii) your phone number, (iii) your credit card or debit card numbers, and (iv) a user name and password (PIN). Cleartel also uses "cookies" to keep track of each use by you of e-Pay Services, but does not store any information about you in a cookie.

Transaction Information and Information from Vendors and Merchants: We collect information about your use of the e-Pay Services, including information from your transactions conducted using the e-Pay Services.

Personal Information Disclosed By Us

Except with your consent, we will not share, sell or disclose your personal information with any affiliated or unaffiliated third parties, except (i) to perform an e-Pay Service on your behalf or that you have requested, or (ii) as otherwise required or permitted by law.

Additional Information Regarding Information Procedures

When you visit a merchant's site or purchase merchant content or services using our data services, you may provide information to those merchants. Information about you received by those merchants will be governed by their privacy policies, not this Notice.

We restrict access to personal information about you that we collect in connection with the e-Pay Services to those of our employees and agents who need to know that information to provide products or services to you. We maintain a variety of physical, electronic and procedural safeguards to guard your personal information held by us.

If you have any questions regarding this Notice, or you want a copy of this Notice sent to you, please contact us